We strive to make your life exceptional.

The services we offer at Community Care Vic are tailored to your specialised needs. If you or a loved one requires support coordination, core supports or accommodation in Metro Melbourne, we can help. We accept self-managed, plan-managed and agency-managed NDIS clients.

Our team is multi-lingual!

We have a team of experienced Support Coordinators speaking many community languages including Vietnamese, Mandarin, Cantonese, Arabic and Somali.

Learn more about our services below.

a woman is holding a tablet and smiling while talking to a man

Support Coordination

Includes NDIS Support Co-ordination and Specialist Support Co-ordination.


We help you unlock the benefits of the NDIS that are available to you. We work with you to help you understand all the terminologies and processes, so you can make your own informed choices about supports you would like. Our skillful, friendly team of Support Coordinators will ensure that you have a solid network of support providers in place to meet your short-term and long-term goals. We also help to address high-risk barriers to support and minimise complexity within the care process, especially if you have time-sensitive needs. We will also negotiate services and prices for you so you get the most value for your money.

NDIS Core Supports

Our friendly team is here to make daily living more manageable and enjoyable. This includes daily personal care at home or at your place of work or study, assistance with cleaning the house, grooming, buying groceries, and transport to get to work and appointments. We empower you to make household decisions, practice self-care and complete other domestic tasks that are challenging when living with a disability. These core supports are flexibly designed to help you carry out daily tasks with ease and live a more independent life. They are provided by our multicultural, multilingual team of compassionate carers. 


Our core supports are available in three categories:


  • Assistance with Daily Life (eg. cooking, cleaning, budgeting, personal care).
  • Assistance with Social and Community Participation (eg. social activities, art classes, sports games and camps)
  • Transport (covers transport costs associated with daily activities like getting to and from work, study, medical appointments, or recreational activities)
a woman is standing next to a man in a wheelchair .
a man wearing glasses is talking to a woman

Psychosocial Recovery Coaching

Community Care Vic is one of the few providers that offers Psychosocial Recovery Coaching, which is still fairly new under the NDIS. Our amazing Recovery Coaches have specialist skills and knowledge to help people with mental health challenges. Our aim is to help you with overall capacity building to increase your independence, resilience and decision-making skills. With our coaches guiding you, life can become more manageable, and you can engage with others in your community for a more fulfilled life on your terms. 


Our Recovery Coaches will:


  • work with you to understand your NDIS plan, and to develop, monitor and review recovery plan goals. 

  • provide coaching to you and work collaboratively with your family, carers, providers and other supports to connect you to a range of services.

  • work with you to build strong, respectful relationships.

  • assist you to take more control of your life and to better manage the complex challenges of day-to-day living.

FAQs

  • What is the NDIS?

    The National Disability Insurance Scheme provides funding for supports and services for people with permanent and significant disability in Australia. Find out more here.

  • Am I eligible?

    Answer some questions in this eligibility checklist to see if you qualify.

  • How do I apply?

    Find out about the Access Request Form here.

  • Is Support Coordination included in my plan?

    Yes! You can include support coordination in your NDIS plan. Your individual situation will determine how many hours of support coordination you can include in your plan.

  • Can I have both Plan Management and Support Coordination in my plan?

    Yes! These services can complement each other and you can have both included in your plan. Plan management is to do with managing your NDIS plan’s funding. Support coordination helps you find and connect with service providers and helps you understand your plan.

  • Does my allocation of Support Coordination run out?

    No. Provided you meet the eligibility criteria, there is no limit on how many times you can have support coordination included in your NDIS plan. 

  • Psychosocial Recovery Coaching is new. What's it all about?

    Psychosocial recovery coaching is a new NDIS support, assisting people to build on their strengths and increase their capacity to control their own lives.

  • How can I be funded for Psychosocial Recovery Coaching?

    Participants with a primary diagnosis of psychosocial disability can request for this support to be put in their plan if it meets the reasonable and necessary criteria. 

  • Do I still retain control of my services?

    Yes! You still have the control over your NDIS plan and services, including what services are delivered, when and by whom. Our Support Coordinators help you build your skills and confidence. If your goal is to be as independent as possible, your Support Coordinator will work with you to build your capacity so that you can eventually coordinate your supports yourself, or with the assistance of your informal support network.

  • I'm struggling. Can you come to me?

    Absolutely. We can come to your place at a time that suits you and your needs.

Contact Us

We care for people throughout Greater Melbourne. We’d love to hear from you.


We are happy to get referrals and are committed to working with you to implement your NDIS plan within 5 days.

Contact Us